> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://salesrobot.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# AI Powered Inbox Tagging

**Never Miss a Reply Again — AI Powered Auto‑Tagging is Here**

Manually hunting for replies in your conversations? Not anymore.
With our latest update, **SalesRobot will now automatically tag any conversation when a prospect replies,** so you can instantly filter, find, and follow up without missing a beat.

|| Feature Video tutorial: [Automated Inbox Tagging](https://app.trupeer.ai/view/e81Lz8wA6)



Here’s what’s new 👇

**Auto‑Tag on Reply — No More Guesswork**

Whenever a prospect responds, SalesRobot will automatically add a tag to that conversation.

* No setup needed — it just works
* Works across all campaigns & accounts
---

| 💡 Pro Tip:

Use the “Filter by Tag” option to instantly surface all reply-tagged conversations:

* Prioritize follow‑ups in seconds
* Separate warm leads from the noise
* Perfect for SDR handoff or account reviews
* Export conversations by tag to CSV





![Filter by Tags](https://storage.crisp.chat/users/helpdesk/website/-/f/4/f/e/f4fedfcdcc3a3800/image_16flcnv.png =477xauto)
# AI Tags:

1. Do Not Contact
2. Information Request
3. Wrong Person
4. Interested
5. Meeting Request
6. Not Interested

# What makes Auto‑Tagging different:


* **Understands intent, not just replies**
Tags are assigned based on the meaning of the message, not just the presence of a response.

* **Works out of the box**
 No Zapier or manual rules required.

* **Easier filtering and export**
Filter by tag and export relevant conversations to CSV in a few clicks.

* **Scales across teams**
Tagging is consistent whether you're managing one account or a hundred.

# For your team:

* To find prospects who asked for a demo → filter by Meeting Request
* To identify potential buyers → filter by Interested
* To stop following up with disinterested leads → filter by Not Interested or Do Not Contact
* To locate conversations asking for more information → filter by Information Request
* To check if you’re reaching the right roles → filter by Wrong Person



# **By default, it is enabled for everyone**

|| If you don’t want the AI to assign the tags:

Go to **Settings—>Configuration——>Manage Tags**—→Disable the **Configure AI Auto-Tagging of Inbox**

![Disable Auto Tagging](https://storage.crisp.chat/users/helpdesk/website/-/f/4/f/e/f4fedfcdcc3a3800/image_owvn5t.png =326xauto)