Articles on: Using Smart Inbox

AI Powered Inbox Tagging

Never Miss a Reply Again — AI Powered Auto‑Tagging is Here


Manually hunting for replies in your conversations? Not anymore.

With our latest update, SalesRobot will now automatically tag any conversation when a prospect replies, so you can instantly filter, find, and follow up without missing a beat.


Feature Video tutorial: Automated Inbox Tagging




Here’s what’s new 👇


Auto‑Tag on Reply — No More Guesswork


Whenever a prospect responds, SalesRobot will automatically add a tag to that conversation.


  • No setup needed — it just works
  • Works across all campaigns & accounts


💡 Pro Tip:


Use the “Filter by Tag” option to instantly surface all reply-tagged conversations:


  • Prioritize follow‑ups in seconds
  • Separate warm leads from the noise
  • Perfect for SDR handoff or account reviews
  • Export conversations by tag to CSV






Filter by Tags

AI Tags:


  1. Do Not Contact
  2. Information Request
  3. Wrong Person
  4. Interested
  5. Meeting Request
  6. Not Interested


What makes Auto‑Tagging different:



  • Understands intent, not just replies

Tags are assigned based on the meaning of the message, not just the presence of a response.


  • Works out of the box

 No Zapier or manual rules required.


  • Easier filtering and export

Filter by tag and export relevant conversations to CSV in a few clicks.


  • Scales across teams

Tagging is consistent whether you're managing one account or a hundred.


For your team:


  • To find prospects who asked for a demo → filter by Meeting Request
  • To identify potential buyers → filter by Interested
  • To stop following up with disinterested leads → filter by Not Interested or Do Not Contact
  • To locate conversations asking for more information → filter by Information Request
  • To check if you’re reaching the right roles → filter by Wrong Person




By default, it is enabled for everyone


If you don’t want the AI to assign the tags:


Go to Settings—>Configuration——>Manage Tags—→Disable the Configure AI Auto-Tagging of Inbox


Disable Auto Tagging

Updated on: 08/08/2025

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